Policies & Procedures
Below you will find our common policy procedures that protect both parties.
It is our priority to not only provide a product or service but to provide each client with an experience. We will go above and beyond to exceed their expectations to create brand loyalty. If there is ever an issue, please feel free to contact us via email.
Privacy & Safety
JM, The Brand strictly stand behind our NO REFUND OR EXCHANGE policy. This helps protect our brand as well as your vision. Our services are completely customizable (which requires extensive preparation) and our products are available in NEW condition. Each purchase of a physical or digital product are FINAL.
In the event that we are unable to deliver on our promise, we will issue a refund (solely at the discretion of the owner).
- Credit / Debit Cards
- Apple Pay
- Cash App